You have the right to cancel your order within 14 days after receipt without giving any reason. After cancellation you have again the right to send your products back after 14 days. You will then be credited with the total amount, including shipping . Only the costs for returning the products from your home to our shop are for your own account . If you use your right of withdrawal, the product with all accessories and will - if reasonably possible - in its original condition and packaging be returned to us. To exercise this right, please contact us via email@example.com. We will then refund the amount owed within 14 days after registration of your return under the condition that the product has been received in good order.
We are aware that you have confidence in us. We see it as our responsibility to protect your privacy. Here we let you know what information we collect when you use our website, why we collect it and how we use this to improve your user experience. So you understand exactly how we work.
Freeman Participaties bv respects the privacy of all users of its site and ensures that the personal information you give us will be treated confidentially.
Our use of the information gathered
Use our services When you sign up for any of our services, we ask you to provide personal information. This data is used to be able to carry out the service. The data is stored on secure servers of Freeman Participaties bv or those of a third party. We will not combine this data with other personal data we have.
Communications When sending e-mail or other messages, we may retain those communications. Sometimes we ask for your personal information relevant to the particular situation. This makes it possible to process your inquiries and respond to your requests. The data is stored on secure servers of Freeman Participaties bv or those of a third party. We will not combine this data with other personal data we have.
Cookies We collect data for research to gain a better understanding of our customers so that we can tailor our services accordingly.
This website uses "cookies" (little text files placed on your computer) to help the website to analyze how users use the site. The information about your use of the website generated by the cookie can be transmitted to secure servers of Freeman Participaties bv or those of a third party. We use this information to track how you use the website, compiling reports on website activity and providing other services relating to website activity and internet usage.
Third parties The information is not shared with third parties with the exception of web applications which we use for the benefit of our shop. This data will only be used for the purpose of the particular application and will not be spread further. Further, the information can be shared internally in some cases. Our employees are required to respect the confidentiality of your information.
Changes This privacy statement is tailored to the use and capabilities of this site. Any adjustments and / or changes to this site may lead to changes in this privacy statement. It is therefore advisable to regularly check this privacy statement.
Choices for personal information We offer all visitors the opportunity to view, change, or delete all personal information provided to us at the moment.
Edit / unsubscribe newsletter service At the bottom of every mailing you will find the option to change your data or to unsubscribe.
Edit / unsubscribe communication If you want to change your data or you want to get yourself from our files, please contact us. See contact details below.
Turn off cookies Most browsers are initially set to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, it is possible that some features and services on our and other websites may not function properly if cookies are disabled in your browser.
Questions and feedback
We encourage you to notify us first about complaints by emailing firstname.lastname@example.org . When this does not lead to a solution, it is possible to sign up for dispute mediation. From February 15, 2016 it is for EU consumers also possible to log complaints via the ODR platform by the European Commission. This ODR platform can be found at http://ec.europa.eu/odr When your complaints are not being solved then you are free to file your complaint using the EU platform.